🔗 Share this article The Indian government Orders Phone Manufacturers to Preload Devices with National Cyber Safety App In a notable step, India's telecoms department has discreetly asked smartphone manufacturers to preload all new phones with a national cybersecurity application that must remain installed. This directive, which has come to light, is likely to alarm major technology companies like Apple and prompt concerns among digital rights groups. An International Trend in Digital Security Policy In tackling a growing wave of online fraud and phone theft, The Indian authorities is aligning with governments across the globe. This move mirrors similar measures framed in nations like Russia, which seek to block the use of lost phones for fraud and push official applications. Which Companies Are Affected by the Directive? The new directive applies to major smartphone companies active in the Indian market. Among them are Apple, a company that has in the past had disagreements with regulators over comparable apps, as well as giants like Samsung, Vivo, Oppo, and Xiaomi. Specifics of the Government Order An order dated 28 November provides smartphone companies a 90-day period to ensure that the government's "Messenger Friend" app is factory-loaded on all new devices. A key provision is that users are prevented from deleting the application. For phones currently in the retail pipeline, companies are instructed to deliver the application via software upgrades. It is important that this order was sent confidentially and was dispatched selectively to select manufacturers. Digital Rights Worries Expressed However, technology analysts have flagged serious worries regarding this policy. A lawyer specialising in tech law stated that India's action is a worrying development. “The government effectively erodes user consent as a real choice,” commented Mishi Choudhary, an advocate working on digital advocacy matters. Consumer organisations had also criticised a similar mandate by Russia in August for a government-sponsored messenger called Max to be included on phones. The Scale of the Domestic Smartphone Landscape India, one of the world's biggest telephone markets, boasts over 1.2 billion subscribers. Government figures show that the cybersecurity application, introduced in January, has reportedly helped tracking down over 700,000 stolen phones, with approximately 50,000 found in October alone. The government contends that the app is crucial to combat the “grave endangerment” of mobile network cybersecurity from fake or tampered IMEI numbers, which enable illicit activities and system misuse. The Tech Giant's Likely Response Apple's iOS runs on an approximate 4.5% of the 735 million smartphones in India, with the vast majority using Android, according to industry analysis. While Apple pre-installs its own proprietary applications on its devices, its company rules reportedly prohibit the inclusion of any third-party app before the purchase of a device. “Apple has historically resisted these kinds of demands from authorities,” noted Tarun Pathak, a research director at Counterpoint. “It’s expected to seek a negotiated solution: instead of a mandatory pre-install, they might discuss and propose an option to prompt users towards downloading the app.” Requests for comment from Apple, Google, Samsung, and Xiaomi went unresponded. India’s telecoms department also offered no comment. Understanding the IMEI and the Application's Purpose The IMEI, or International Mobile Equipment Identity, is a 14- to 17-digit number unique to each mobile device. It is typically used by carriers to disable cellular access for phones flagged as lost. The government application is mainly created to help users block and locate lost or stolen smartphones across all telecom networks, using a national database. It also allows them to detect, and terminate, illegal mobile connections. Notable Usage and Outcomes With over 5 million installs since its release, the software has reportedly been used to disable more than 3.7 million stolen or lost mobile phones. Furthermore, over 30 million illegal connections have also been blocked through its use. The government claims that the app helps combating digital threats and assists in the tracking and blocking of lost or stolen phones, thereby helping police in recovering devices and keeping counterfeits out of the black market.